Refund Policies

Refund Policies

  • Web Design Payments for custom design projects are made to us in increments as a courtesy to the client. Once a payment or deposit is made, it is non-refundable. If a project is canceled or postponed, all monies paid are retained by WebsolutionsZ and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.
  • Web Development Payments for custom web development projects are made to us in increments as a courtesy to the client. Once a payment or deposit is made, it is non-refundable. If a project is canceled or postponed, all monies paid are retained by WebsolutionsZ and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.
  • Website Hosting Payments for past months of web hosting are non-refundable. Hosting accounts are set up at the time of order and are allotted a specific amount of server resources, according to the plan purchased. If the client did not make use of the account, payment for services is still due. Hosting accounts are not canceled until notice is received from the client in writing, or until 15 days after the due date of payment not received. If the client paid for hosting account for 6 or 12 months ahead and cancels service before the plan expiration date, a refund may be given for the months not yet elapsed. If the client received free products and/or services with their hosting plan purchase, the value of the free services will be deducted from the refund amount.
  • Chargebacks If we receive a chargeback or payment dispute (i.e. PayPal Dispute) from a credit card company or bank, your service and/or project will be suspended without notice. A $50 chargeback fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored, files delivered, or any further work is done. Instead of issuing a chargeback, please contact us to address any billing issues. Requesting a chargeback or opening a PayPal dispute for a valid charge from us is fraud, and is never an appropriate or legal means of obtaining a refund. Please read and make sure you fully understand our refund policy prior to making a payment.

Refund Policies for Social Media Marketing

  • No refunds shall be forthcoming for the following reasons:
    1. If all your views have been sent and done.
    2. If YouTube removes your video for violation of the conditions set in YouTube’s Terms of Service (Please check     http://www.youtube.com/t/terms).
    3. If YouTube removes your video for copyrights infringement/scam/viruses/inappropriate content.
  • Refunds are issued if your video is not finished in our system or fail to deliver within 10 business days. (Large Quantity orders can take more than 30 days)
  • Our guarantee becomes null and if your video violates YouTube’s Terms of Service.
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